Programme
• How Users navigate to eJournal Content Introducing the key starting points for research – features and benefits of gateways, eJournal hosts, publisher web sites, aggregators, search engine-based gateways and library gateways. Why librarians purchase access to starting points. Identifying the major players involved in eJournal provision. Where do users choose to begin their research? Advances in user navigation.
• How Libraries Manage User Navigation Linking through URL and OpenURL, the development and importance of Link Servers. The role of library web pages, OPACs, A-Z lists, Federated Search and administration/admin tools.
• Authentication User authentication methodologies and their limitations: IP address ranges, proxies and firewalls, Athens, digital certificates, Shibboleth, OpenID and geolocation.
• Usage Statistics COUNTER and SUSHI standards.
How librarians use statistics.
• Current Initiatives Introduction to major publishing industry initiatives
• Going Mobile A brief look at delivery of eJournals to mobile devices

This course will commence at 09:30 (registration, with tea/coffee, from 09:00) and end at approximately 17:00

Learning Objectives
By the end of the course delegates will be able to:
• gain a business-level grounding in eJournal delivery technologies
• gain greater insight into customers’ technical and business requirements
• understand the role technology plays in eJournal deployment and discoverability

Who should attend:
Sales, marketing and customer service staff, senior management who need a refresher course, new technical hires from outside the industry. This course covers technologies that are vital to the delivery of eJournals and therefore need to be widely understood by all departments within the publishing business.